Professional Summary

Visionary dive instructor, eco-tour specialist, and dive shop manager with over 15 years of experience in scuba diving tourism. Expert in blending sustainability, storytelling, and innovation to create transformative and eco-conscious underwater experiences. Certified PADI and SSI instructor with advanced skills in team leadership, marine conservation, and sales strategies. Committed to empowering others to connect with nature and fostering impactful customer experiences.

Isabel Terán

PADI Instructor #504927 | SSI Instructor #92823

Specialty Courses:

Dive Master Certification & Internship

Nirvana Dive Shop, Cozumel, Mexico – 2019
Developed comprehensive skills in guiding divers, group safety management, and customer service excellence.

Instituto de Ecología, Mexico – 2020
Specialized in sustainable practices for coastal and marine ecosystems restoration.

Diploma in Wetland, Reef and Coastal Area Restoration

Coral Point Diving, Bayahíbe, Dominican Republic – 2021
Gained expertise in training new divers, emergency first response techniques, and leading educational programs.

PADI Instructor Development Course (IDC) & EFR (Emergency First Response) Instructor Certification

Nirvana Dive Shop, Cozumel, Mexico – 2019
Stress & Rescue, React Right, Advanced Adventurer, amongst others.

BA in Dramatic Literature and Theater

Universidad Nacional Autónoma de México (UNAM), Mexico City, Mexico – 2013

Certifications and Education

"I am a spiritual being having a human experience, connecting with the ocean to heal, evolve, and inspire others to cherish marine ecosystems."

From Dream to Dive – 2025 – Present
Launched an innovative platform delivering bespoke underwater adventures with a focus on sustainability and AI-driven marketing. Designed programs integrating transformative dive experiences, eco-conscious practices, and client engagement strategies. Established partnerships with eco-friendly brands to promote responsible tourism.

Professional Experience

Dive Shop Operations Manager

Nirvana Dive Shop, Cozumel, Mexico – 2024
As Dive Shop Operations Manager, I supervised and mentored dive guides, instructors, and team members, fostering a cohesive and professional environment. I developed operational workflows to ensure exceptional customer service and strict adherence to safety protocols. Additionally, I coordinated logistics, schedules, and staff training, driving efficiency and enhancing client satisfaction through streamlined operations.

Scuba Diving Instructor

Club Mundet, Mexico City – 2024
As a Scuba Diving Instructor, I delivered courses while ensuring compliance with safety standards and PADI/SSI curriculum requirements. I fostered positive client relationships, supporting students of varying experience levels in achieving diving certifications. Additionally, I promoted dive tours and courses, contributing to increased bookings and revenue for the operation.

Co-founder | COO

Operations Manager

Deep Blue Dive Shop, Mexico – 2022
As Acting Operations Manager, I temporarily assumed managerial responsibilities during the absence of the operations manager. I handled accounting, daily logistics, and customer engagement to ensure uninterrupted operations. Additionally, I supervised team members and assisted with dive-related activities, maintaining operational excellence and client satisfaction.

Independent Dive Contractor

Various Dive Shops in Mexico – 2021 – Present
As an Independent Dive Contractor, I operated dive services focused on personalized client experiences and sustainable practices. I collaborated with leading dive shops, including Mar Adentro, Doctor Dive, Zona de Buceo, Alux Divers, Caballito del Caribe, and Ecodivers. Additionally, I organized unique diving retreats that blend marine education, mindfulness, and storytelling, providing transformative and eco-conscious experiences.

As an Eco-Tour Specialist, I designed and delivered eco-friendly tours, including diving, snorkeling, sailing, and paddleboarding, tailored for sustainability-conscious guests. I marketed and sold tours using strategic approaches, building resilience to refusals and achieving high conversion rates. Additionally, I promoted zero-ecological-impact practices by utilizing solar energy and sustainable hospitality methods to enhance guest experiences.

See Creatures by Nautilus, Cabo San Lucas, Mexico – 2020
As a Dive Master, I led diving expeditions to premier destinations, including the Cabo Pulmo Marine Reserve. I enhanced guest experiences by prioritizing safety and delivering conservation-focused education, fostering a deeper appreciation for marine ecosystems.

Eco-Tour Specialist

Dive Master

Key Competencies

Leadership and Team Management
Sales Acumen
Customer Experience Optimization
Operational Excellence
Eco-Conscious Practices
Problem-Solving and Adaptability
Training and Education
Operations and Logistics
Customer Relationship Management
Sales and Marketing Strategies

Diving Experience

Extensive diving in Mexico (Caribbean and Pacific), Chile, and Belize.
Experienced in diverse underwater conditions, with a strong focus on reef preservation and diver safety.

Proficient in delivering PADI and SSI diving courses: Open Water, Advanced, Rescue, and Divemaster.
Skilled in sustainable tourism practices, coral reef conservation, and marine biodiversity education.
Expertise in team leadership, operations management, and client engagement.